FAQ’s

We send expert two-man teams and our hi-tech waste disposal trucks to clear and take away waste, junk and rubbish that is too big for the bin.

We clear, load and remove everything – and clean up as new afterwards.

We’re cheaper, quicker and more flexible than hiring an unsightly, grubby skip and its less hassle, red tape and inconvenience.

We’ll clear and collect from anywhere on any property. Inside. Outside. Up and down. And from the most awkward places.

We’ll strip out and clear any site or property  – leaving a blank canvas for builders and developers to get to work.

As we’re proud to declare – you name it, we’ll take it. From anywhere on any site. Inside and outside. Top to bottom.

That includes; general household or office rubbish, furniture, electrical and electronic equipment, garden refuse and old appliances like fridges and freezers. We’re also good at the tougher stuff like removing hazardous waste and Asbestos and building and renovation waste, rubble and single items.

Some other examples of the stuff we’re glad to help clear are; sofas, sofa-beds, mattresses, armchairs, old cupboards and wardrobes, filing cabinets, washing machines and dryers, computers, stereos, printers, TVs and monitor screens, fridge/freezers commercial fridges and chiller cabinets.

Then there’s all the stuff that piles up in the cellar, loft or garage like boxes, books, kitchen-ware, tools, clothes and old bric-a-brac.

If the builders or the DIY expert have been at work, we’ll take construction and demolition waste like plaster, dry-wall rubble, broken up patios, concrete, glass and crates and pallets – as well as tiles, carpets and flooring.

YOU don’t have to worry about this at all. It can be tricky working out what kind and size of collection you need when you’re booking with us.

But we make it fair and simple – if you’ve over-estimated and ordered too big, we’ll amend the quotation for you on the spot.

That also means our team will fit all your waste on to our truck first time.

To make things easy, you can call us before-hand on 0207 998 6242 and we’ll help you work out the size of the job. Or you can send us photos of your waste and we’ll e-mail you a recommended collection size within an hour; although we usually only take around 15 minutes.

You’ll find our great new “Send Us A Photo” function on the first page of our on-line booking form. It couldn’t be more simple.

Yes, we are licensed by the Environmental Agency. As your guarantee of safe, professional and honest service, our license number is CBDU128459.

Yes. Our trucks, drivers and removers are fully insured, and our cover includes protection against any damage caused to a client’s property when removing waste from the premises.

You’ll have no worries about when we’ll arrive or how things are going because you’ll be kept up-to-the-minute with information and communication throughout the day of the job.

We’re very proud of our relationships with our customers and we’ve developed a superb inter-active system for keeping you in touch along the way.

So the team will call early on to introduce themselves, check you are expecting them and that they have the correct address.

Yes. Once your job has been completed, we e-mail you a copy of our job sheet with all details of what was done. That includes before and after pictures along with a Duty of Care waste transfer note  for extra peace of mind.

No. As long as we can get access to the waste and it is clear what materials are to be taken and what are to stay, then there is absolutely no need for you to be present.

You’ll still be notified by phone, text or email when the team arrives on site and also when the job has been completed. And you’ll receive before and after photos of the job.

We can also collect keys from a separate location and deliver them back once the job is complete.

If any problems arise on site, the team will call you straight away  to talk them through.

It couldn’t be easier.

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Checkatrade Approved, Monitored, Vetted & Recommended

We know that what our customers think of our service is much more important to you then what we say about ourselves that’s why we are Checkatrade approved, monitored, vetted and recommended. We have been interviewed by Checkatrade, had our Limited company status checked along with our ID, Address and References. Providing you with a 100% peace of mind guaranteed. Visit Checkatrade.com to see our latest customer reviews and reports.

  • Capital Waste Checkatrade - Affiliation
  • Capital Waste Safe Contractor Approved - Affiliation
  • Capital Waste Recycle - Affiliation
  • Capital Waste Halving Waste to Landfill - Affiliation
  • Capital Waste Environment Agency - Affiliation

[email protected]

020 7998 6242

©2018 Capital Waste, Unit 7, 400 Roding Lane South, Woodford Green, IG8 8EY

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